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REFUND POLICY.

Last updated: June 2026·  Governed by the laws of India

By completing payment or enrolment on any Bhrata program, you confirm that you have read, understood, and agreed to this refund and cancellation policy in full. This applies to all programs — live cohorts, self-paced courses, institutional programs, and corporate training — regardless of the channel through which you enrolled.
 

Last updated: June 2025. We believe in what we teach. If it is not right for you, we make it easy to say so. Here is exactly how refunds work — no small print.

LIVE COHORTS
No Refunds POLICY
All sales final. Deferral to future batch available once.
 
 
SELF-PACED

No Refunds POLICY

All sales final on purchase. No refunds once payment is made.
 
INSTITUTIONAL & CORPORATE

PER AGREEMENT POLICY

Terms specified in your signed program agreement.
 

01

Our Policy — All Sales Are Final

No refunds are issued on any Bhrata program or course.

All purchases are final from the moment payment is completed. This applies to live cohort programs, self-paced courses, workshops, and bootcamps. By completing payment, you acknowledge and accept this policy. We strongly encourage you to read all program details, dates, and descriptions carefully before purchasing.

We are transparent about this policy before every purchase. If you have questions about a program before buying, email us at sup@bhrata.ai and we will answer them before you commit.

 

02

Deferral Option — Live Cohorts

While we do not offer refunds, we understand that circumstances change. For live cohort programs, we offer a one-time deferral option.

  • One free deferral: If you cannot attend a live cohort you have enrolled in, you may defer your enrolment to the next available batch of the same program at no additional cost.
  • Request deadline: Deferral requests must be submitted before the cohort begins. Requests made after the cohort has started will not be accepted.
  • How to request: Email sup@bhrata.ai with your name, order details, and the batch you would like to defer to.
  • Second deferral: A second deferral request will require re-enrolment at the current program price. No exceptions.
  • Self-paced courses: Deferral does not apply to self-paced courses as access is immediate and ongoing.

03

INSTITUTIONAL PROGRAMS
Institutional programs (for schools, colleges, and universities) are customised engagements governed by a signed agreement. Refund and cancellation terms are specified in that agreement and may vary based on program scope and delivery model.
  • Standard terms include a 100% refund if the program has not commenced and written cancellation is received 14 days before the program start date
  • Partial refund terms for partial completion are specified per agreement
  • Where Bhrata.ai is unable to deliver the agreed program, a full refund is provided regardless of notice period
  • Technical issues: If you experience technical problems preventing access, contact us immediately. We will either fix the issue or process a refund — whichever you prefer.
For institutional refund enquiries, contact sup@bhrata.ai.

04

CORPORATE PROGRAMS
Corporate training programs are bespoke engagements. All payment, cancellation, and refund terms are documented in the signed proposal and agreement.
  • Pilot programs: cancellation terms specified at proposal stage
  • Full program rollouts: milestone-based payment and cancellation terms apply
  • Cancellation by Bhrata.ai: full refund of any amounts paid for undelivered sessions
For corporate refund enquiries, contact gotyou@bhrata.ai.

05

PROGRAM CANCELLED BY BHRATA.AI
If we cancel a live cohort, workshop, or program for any reason — including insufficient enrolments, instructor unavailability, or unforeseen circumstances — you will receive a full refund of all fees paid within 7 working days. We will also offer the option to defer to a future batch of the same program at no additional cost.

06

DEFERRAL OPTION
If you have enrolled in a live cohort but cannot attend due to unforeseen circumstances, you may request to defer to a future batch of the same program. Deferral requests must be received before the cohort begins. We accommodate deferral requests where possible — there is no additional fee for a single deferral. A second deferral may require a re-enrolment at the current price.

07

HOW TO REQUEST A REFUND
All refund requests go to: sup@bhrata.ai
Please include in your email:
  • Your full name and the email address used for enrolment
  • The program name and your purchase date
  • The reason for your refund request (helps us improve — not required for eligibility)
  • Your preferred refund method if different from the original payment method
We will acknowledge your request within 24 hours and process eligible refunds within 7 working days.

08

EDGE CASES & GOODWILL

Life happens. Medical emergencies. Family crises. Situations nobody plans for. If you are outside our standard refund windows but genuinely need to discuss options, email us. We do not apply policy robotically. We read every email ourselves and make decisions like humans. We cannot promise a refund in every case, but we will always listen and respond with fairness.

Individuals & Institutions

GENERAL REFUND QUERIES
For individual learner and institutional program refunds.
sup@bhrata.ai
Corporate Programs
CORPORATE REFUND QUERIES
For corporate training program refunds and cancellations.
gotyou@bhrata.ai
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